When I first started playing with computers, way back in the 80s, I felt like they had huge potential to help humanity. To lift us up, but it seems like they did the opposite. First, they trapped us; now they are forcing us to regress.
It’s not the computers themselves, but the types of monsters that latch onto them in order to make money, grab power, and manipulate people. Sadly, they find it too easy to use software to do this.
It seems like software developers made a rather tragic mistake in not preventing this earlier. We were just too eager to build stuff; we didn’t ask enough questions.
But the good news is that we can still do something about it now. We can build all new stuff that is empathy-driven and meant to really help people, not just pick their pockets or force their behaviour.
The trick is not to get hyper-focused on the technology itself; it doesn’t really matter. Instead, we put ourselves into the shoes of the users. Software without empathy is just a weapon waiting to be exploited.
The problem has always been that empathy-driven software is extraordinarily hard to write. It’s not just getting the technology to dance, or flooding it with domain data; you have to integrate all that very carefully into the full context of a user's life in order to shave off any of the hard spikes. It’s not just code and data; it is code and data that deliberately help people. It all emanates from their perspective, not from the builders or the operators.
To get us going, I’d suggest that everyone just start throwing any “non-monetizable” ideas they have out there. Pick a problem you know, write up a dream solution, and publish it. It doesn’t have to be practical; it doesn’t even have to be possible. It’s not about technology, but about seeing the world from the user’s perspective and making suggestions about how to really improve it. Too often, we first focus on technology, and then we try to shove it back into the solution space. That doesn’t work very well.
Once we have ideas, we can figure out how to implement these as solutions in ways that can’t be subverted by monsters. That, of course, is the difficult part. Serious software is still very expensive to build and run, and the cost of getting it funded has a lot of painful strings that we’ve seen over and over again are used to pull the efforts off in very bad directions.
If we can figure that out, then we just need to find a way to swap these technologies with the mess we’ve got right now.
I’ve occasionally dumped out some raw ideas:
https://theprogrammersparadox.blogspot.com/2024/05/identitynet.html
https://theprogrammersparadox.blogspot.com/2015/08/digital-discussions.html
https://theprogrammersparadox.blogspot.com/2009/04/end-of-coding-as-we-know-it.html
They were mostly unfundable, and since I had needed to pay the bills, they were beyond my ability to take further. But I’ve always thought it would be cool if someone was inspired to do something similar, so I wrote them up.
Other areas that desperately need our attention:
Source of Truth. I appreciate and admire Wikipedia, but I really want something more structured, like an ontology built on graphs or even hypergraphs, that contains all of human knowledge or at least as much as we can capture right now. It would assign a probability to any “knowledge”. For instance, a known mathematical proof would be 100% correct, but most other things we think are true are at best 99ish. And the myths and falsehoods are really low, maybe even 0. If there were multiple competing opinions, they would all exist in the data, but with some percentage of likely truth (as of today). It would be worldwide and not controllable by any country or dictator. Untouchable by monsters. A perfect use case for decentralization.
Privacy. We need to protect any facts about individuals, but still provide some (difficult) means of external verification. This would extend to group conversations as well. Some part of it would only allow retrospective external access if and only if the case made it to a territorial court accepted by all of the individuals. That is, they can’t spy on you, but if you did something bad in some jurisdiction that you have accepted, the information could be retrieved if there were actual court proceedings. It’s the notion that they have to do the policing legwork to catch you, but once you are in trouble, the whole truth will come out.
Time/Complexity Simulations. Being able to list out the consequences of a given decision over a complex circumstance. Lots of moving parts. You could throw together some approximate complexity for something, then play with any possible decisions to see how they fare in the long run. We need this, as too many people can’t see beyond extremely short horizons. Even if it is crude, it would help people think about more than just tomorrow, or next month, or next quarter. If you could come back with a chance that there is a 48.2% that “doing that” would turn the profits negative in the next seven years, it would be harder for someone to just forge ahead blindly. Or that there really are “century” events that we do need to protect against, like pandemics.
Consolidation. It sucks having to rely on dozens of different, widely inconsistent apps. Their collective value is eroded by the combined cognitive load. I’d want something simpler than a spreadsheet that brings together the common data and can trigger code in all sorts of remote places. A customized gateway that makes it easy to leverage the power of a computer, but just for you. The trick is to breach the complexity limits that so often hold us back. The abstraction that holds it together can’t be too abstract but still needs to be powerful enough that it is all-encompassing. If I could configure it for all of the repeatable parts of my life, like a crazy, distributed, super-integrated to-do list, with behaviours and data shareable for a wide range of scenarios, it would be my first point of contact on all my computers. It would have some deep way of reorganizing itself as I keep adding more to it. The key, though, is that it isn’t a remote service; you don’t rent it. You own it, it is yours, it can be seamlessly upgraded over the decades of your life, and it is fully private. The costs are trivial, but it will consume your time. There are parts you can share if you want, but there would never be a way to make money off your contributions; all you get for your efforts is a better life.
Guardrails. Lots of awful stuff happens on the web. Why? Why can’t we keep the good qualities of the Internet, without continuously opening doors for the bad ones? My guess is that capitalism drives an unquenchable thirst for monetization, so making that safe is just too costly. Eats into the profits. So we get half-baked stuff that eventually the monsters figure out how to leverage. From that perspective, it seems like we could put up some types of walls and fences that would protect this weak code from being exploited. Protect private data from going anywhere. You shouldn’t be subject to an attack unless you explicitly lowered your guard. It shouldn’t be possible to trick you into lowering your guard. All of the angst from this not being true today piles on the friction that devalues the capabilities of the computers. Finding a way to stop that is huge.
I’m sure there are a million more issues and ideas out there. Now is the time to flood the world with them, and then maybe we can figure out how to bring the best of them to life. If you do this, odds are you won’t get much credit, and it definitely won’t make you rich, but it is still a good thing to do, so it is worth the effort.
What we ultimately want is for computers to make our lives easier and more meaningful. To take away some of the drudgeries and difficulties of reality, but not numb us into a coma or stupor. Sure, we’ll still turn to the machines for assistance, but we won’t get caught in negative incentive loops like doom scrolling. We will live life in reality, not digitally.
To get this, we need to stop the people who are financially motivated from bending all of the technologies against us. They only see the bad potential, realize their use in carving off profits, and then find ways to slip these into our lives. They’re tearing us apart so they can own mansions, sports cars, jets, and yachts. We have to stop allowing this.
